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Membership Being a member at Mildura Waves is about making a commitment and investment into your future health. Our trained professional staff take you through this every step of the way, from touring the centre, your first visit, professional health assessment and program design, goal setting and keeping track of your results. How do I become a valued member? Simply complete an inquiry and we will have one of our staff contact you, or call the centre on 5018 8391 and one of our friendly staff will only be too happy to answer your questions. Trial memberships* are available so call now! * Local residents only, conditions apply. Membership Retention Here at Mildura Waves we are strongly committed to member retention, so if you are a current member and would like to hear about how we can help you stay motivated, manage your time better or reset your goals, just complete the customer care inquiry and one of our trained professional staff will be in contact with you. Debit Success -Direct Debit Membership Inquiries All active members on Debit Success memberships are directed to the Genesis/Belgravia Leisure Customer Service Free Call 1800 040 576 How old do I have to be to use Mildura Waves? To apply for a Health Club membership you must be at least 13 years of age. Applicants under the age of 18 must have a parent/guardian present with them to sign a membership agreement. There are certain age restrictions on some activities whilst using the facility for safety reasons. Swim Memberships are available for all ages, but adult supervision are required for younger members of Mildura Waves. What if I want to try Mildura Waves before I decide to join? Provided that you are a local resident and have never been a member previously, we can offer you one free visit to the facility. You are also able to use Mildura Waves as a ‘Casual Guest’. Casual rates are available to use the facility, however, membership rates are very competitive and one of our consultants can tailor an option to suit you. What does membership include? Use of all Mildura Waves facilities (pool, gym, group fitness, aqua classes) Personalised programs and fitness assessments 10% discount on all Waves Wear purchases, swimwear & fitness apparel Free locker use Access to the facility 7 days per week, opened 92hours per week Do I have to commit to a 12month contract? No...there are a number of membership options available including short term, but our 12 month rates are cost effective and allow you to maintain a long term outlook on improving your health and well being. What types of memberships are available? There are 2 basic categories with different levels to Mildura Waves subject to status:- RESULTS – access to all facilities, includes group fitness classes SWIM – pool only, spa & sauna Standard – this member may use all facilities within the terms of their membership agreement, subject to payment of the current membership fee Student – this member may use all facilities within the terms of their membership agreement, subject to payment of the current membership fee. Proof of full time student status must be provided. Australian students only. Seniors - this member may use all facilities within the terms of their membership agreement, subject to payment of the current membership fee. Proof of senior status must be provided. Our consultants are happy to advise... you simply select the option which suits you best. Medical Clearance – will I need it? Most health professionals are happy to support your decision to exercise, but we recommend that you check with your medical practitioner before commencing any exercise. Depending on your medical history your doctor may wish to provide some guidelines to assist our fitness staff understand your specific needs in more detail. Please discuss with our staff during your Intitial Assessment for further advice. What do I wear? Thankfully the days of legwarmers and revealing lycra are well gone! It’s about wearing clothes that you feel comfortable exercising in. We ask that appropriate gym shoes are worn at all times in group fitness and gymnasium for your safety. It is essential that you bring along a towel & a drink bottle. No denim or street shoes are permitted. But I don’t know how to use any gym equipment? Do not fear, our gym is fully supervised at all times, there is always an instructor available to assist you whilst exercising. As part of your joining package you receive a Initial Assessment & Program Start, during these two appointments our staff take you through each equipment and teach you how to operate.
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